Courier & Errands

Return / Exchange Pickup

For e-commerce returns and shop exchanges: rider collects the packed item, drops it at the pickup point and shares the receipt.

₹59/ trip~~₹99~~Launch price

Starting price. Exact price for your address and home size is shown in the app before you confirm.

Book Return / Exchange Pickup in the app →WhatsApp

✓Verified partner✓Price fixed before you book✓Support on WhatsApp

Service scope

Know what to expect.

Every Jhatpat service has a fixed scope. Anything outside it needs a new booking or an in-app quote — never a cash side deal.

Included

Drop at courier office or shop
Receipt photo in the app

Not included

Unpacked or unlabelled returns

How it's done

Pack it. Rider collects. Dropped.

STEP 01

Pack it

Label on, receipt code ready.

STEP 02

Rider collects

Photo at pickup.

STEP 03

Dropped

Receipt photo shared.

FAQs

Return / Exchange Pickup, answered.

How much does Return / Exchange Pickup cost?

Return / Exchange Pickup starts at ₹59 per trip (list price ₹99). The exact price for your address and the full scope are shown in the Jhatpat app before you confirm.

What is included in Return / Exchange Pickup?

Drop at courier office or shop; Receipt photo in the app. Not included: Unpacked or unlabelled returns.

How do I book Return / Exchange Pickup?

Open the Jhatpat app, choose Return / Exchange Pickup, pick instant or a slot, and confirm. You can also message us on WhatsApp.

When do I pay?

Every booking is paid in the app when you confirm — UPI, card or wallet, with the bill (MRP, discounts, GST) shown first. Repairs take the visit charge at booking and the quoted work only after you approve it in the app. Rides, courier and moves are estimated by distance and settled on the actual route. Scrap pickups pay you. There are no hidden charges and no cash at the door.

Where is Jhatpat available?

We open one city at a time, neighbourhood by neighbourhood — Ranchi, Lucknow, Dhanbad and Varanasi are on the way. The app shows exactly what is live at your address, and you can ask for your city on WhatsApp.

Are partners verified?

Yes. Every partner completes government-ID and address verification plus a live selfie check, and a training session before their first job. Jobs start only with a 4-digit code from you, and every booking has in-app support.