Insurance & Financial Help

Policy Service & Changes

For everything that comes after buying: nominee or address updates, name corrections, a policy copy, vehicle-detail changes, adding or removing a family member, portability guidance, or just a question about what your policy covers.

₹99/ request~~₹199~~Launch price

Starting price. Exact price for your address and home size is shown in the app before you confirm.

Book Policy Service & Changes in the app →WhatsApp

✓Verified partner✓Price fixed before you book✓Support on WhatsApp

Service scope

Know what to expect.

Every Jhatpat service has a fixed scope. Anything outside it needs a new booking or an in-app quote — never a cash side deal.

Included

Verified professional handles the request with the insurer
Documents listed upfront; upload in the app
Confirmation from the insurer shared on WhatsApp

Not included

Claims (book Claim Assistance)
Changes the insurer does not allow

How it's done

Pick the request. Upload what's needed. Done.

STEP 01

Pick the request

Nominee, address, correction, copy…

STEP 02

Upload what's needed

Policy copy and the supporting document.

STEP 03

Done

Insurer's confirmation in your app.

FAQs

Policy Service & Changes, answered.

How much does Policy Service & Changes cost?

Policy Service & Changes starts at ₹99 per request (list price ₹199). The exact price for your address and the full scope are shown in the Jhatpat app before you confirm.

What is included in Policy Service & Changes?

Verified professional handles the request with the insurer; Documents listed upfront; upload in the app; Confirmation from the insurer shared on WhatsApp. Not included: Claims (book Claim Assistance); Changes the insurer does not allow.

How do I book Policy Service & Changes?

Open the Jhatpat app, choose Policy Service & Changes, pick instant or a slot, and confirm. You can also message us on WhatsApp.

When do I pay?

Every booking is paid in the app when you confirm — UPI, card or wallet, with the bill (MRP, discounts, GST) shown first. Repairs take the visit charge at booking and the quoted work only after you approve it in the app. Rides, courier and moves are estimated by distance and settled on the actual route. Scrap pickups pay you. There are no hidden charges and no cash at the door.

Where is Jhatpat available?

We open one city at a time, neighbourhood by neighbourhood — Ranchi, Lucknow, Dhanbad and Varanasi are on the way. The app shows exactly what is live at your address, and you can ask for your city on WhatsApp.

Are partners verified?

Yes. Every partner completes government-ID and address verification plus a live selfie check, and a training session before their first job. Jobs start only with a 4-digit code from you, and every booking has in-app support.